TERMS AND CONDITIONS
S:KØN SKINCARE receives payment with Visa, Visa Dankort, Mastercard, Apple and MobilePay. Payment will only be deducted from your debit card when the item is shipped. All amounts in the shop are in Danish kroner (DKK) and are incl. VAT. For customers outside Denmark, the amount is in € SKØN SKINCARE uses an authenticated payment server that encrypts all your card information using SSL (Secure Socket Layer) protocol. This means that your information cannot be read.
We deliver on all weekdays. Delivery time is typically 1-2 business days in Denmark, but for customers outside Denmark is typically 2-5 business days.
You can return your purchase within the right of withdrawal which is 30 days. For customers outside Denmark you have 30 days right of withdrawal. This period begins the following day of the delivery of the goods. To return an item, send us an email at i email@example.com . You will then receive a return label from us. It costs € 8 in shipping, which we deduct when we refund money to you. The item must be returned in original packaging that must not be damaged.
RIGHT OF WITHDRAWAL
There is a 30 day full return right on all items purchased in our webshop in Denmark. or all other countries, return your order within 30 days. The 30 days apply from the day on which the package has arrived at the parcel shop and the cancellation must be notified to us before this deadline. The package must be returned within a reasonable time and no later than 14 days after the notification of cancellation has been made. You are only liable for any deterioration in the value of the item, which is due to handling other than what is necessary to determine the item’s nature, properties and the way it works. In other words – you can try the item in the same way as if you tried it in a physical store. If the item has been tried in addition to what has been described above, we consider it used, which means that upon cancellation of the purchase, you will only receive part or none of the purchase amount back, depending on the item’s commercial value.
RIGHT OF COMPLAINT
A 2-year right of complaint is granted in accordance with the Danish Sale of Goods Act. Our right of complaint applies to defects in material and / or manufacturing. The complaint does not apply to errors or damage committed by incorrect operation of the product.
If you have a complaint about a product purchased in our webshop, you are always welcome to contact us and we will find a solution. You can also complain to The Danish Competition and Consumer Authority’s Center for Complaint Resolution.
We register your personal information for the purpose of being able to deliver your ordered goods to you. The personal information is registered with SKØN SKINCARE and stored for five years, after which the information is deleted. When personal information is collected via our website, we ensure that it is always done by giving your express consent, so that you are informed about exactly what information is collected and why. You can ask us to delete your information at any time.
Cookies will make your browsing experience better. If you do not want to receive cookies, you can turn them off. The most effective way to do this is to turn off cookies in your browser. You can read more about the Danish legislation on cookies at the Danish Business Authority
SKØN SKINCARE aps